Privacy Policy

Effective Date: September 22, 2026

Sri Poojya Collections ("we", "us", "our") operates this website and is committed to protecting the privacy and security of information provided by our customers.

This Privacy Policy explains how we collect, use, store and disclose information when you visit our website, place an order or otherwise interact with our Services.

1. Information We Collect

Depending on how you use our website, we may collect:

  • Name

  • Mobile number

  • Email address

  • Billing address

  • Shipping address

  • Order details

  • Transaction details

  • Product preferences

  • Customer service communications

  • Information voluntarily provided through forms

  • Device and browser information

  • IP address

  • Cookie-related information

2. How We Use Your Information

We may use your information to:

  • Process and fulfil orders

  • Process payments through authorised payment service providers

  • Deliver products

  • Send order confirmations

  • Provide shipping and delivery updates

  • Respond to customer enquiries

  • Process returns, refunds and cancellations

  • Improve our website and services

  • Prevent fraud and misuse

  • Maintain transaction and business records

  • Comply with applicable legal requirements

  • Send promotional communications where permitted and where you have provided the required consent

3. Payment Information

Payments may be processed through third-party payment gateway providers.

We do not intend to store complete payment card details on our own servers. Payment information is handled by the relevant payment service provider according to its applicable security and privacy practices.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and improve your shopping experience.

5. Sharing of Information

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Payment gateway providers

  • Shipping and logistics partners

  • Website and technology service providers

  • Customer support providers

  • Analytics or marketing service providers, where applicable

  • Government or regulatory authorities where legally required

We do not sell customer personal information as a product.

6. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We may retain customer information for as long as reasonably necessary to provide our Services, maintain transaction records, resolve disputes and comply with applicable legal obligations.

8. Your Rights

Subject to applicable law, you may request access to, correction of or deletion of certain personal information held by us.

For privacy-related requests, please contact us using the details below.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of third-party websites.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated effective date.

11. Contact Us

Sri Poojya Collections

Address: Ground Floor, Plot No. 8-228/1/207/A/1, Main Road, Near St. Martins High School, Shilpa Nagar, Nagaram, Hyderabad, Secunderabad, Telangana – 500083

Email: sripoojyacollections6@gmail.com

Phone: +91 9849173039